Last updated: 9 September 2026.
HunBox currently delivers within the Netherlands only.
Available shipping methods:
We offer local delivery within approximately a 20 km radius of Purmerend on selected days.
Orders placed and paid before 14:00 may be delivered the same day on selected days.
Customers will be notified about the exact delivery time via email or phone.
Availability of local delivery is determined at checkout based on the provided delivery address.
Orders outside the Purmerend region are shipped via courier services (e.g. PostNL).
Orders placed and paid before 14:00 are usually dispatched the same day.
Estimated delivery time is 1–2 business days, however this is indicative and not guaranteed.
In accordance with legal requirements, the maximum delivery time is 30 days.
A tracking number will be provided via email once the order has been shipped.
Shipping costs may vary depending on order value and delivery address.
The final shipping cost is always displayed at checkout before payment confirmation.
If your package arrives damaged, please contact us preferably within 48 hours and provide photos of the package and damaged items.
This helps speed up the claims process with the courier.
In case of a lost package, HunBox will initiate an investigation with the courier.
After the investigation is completed, depending on the outcome:
Customers have the right to withdraw from the purchase within 14 days of receiving the product.
After notifying withdrawal, the customer must return the product within 14 days.
The right of withdrawal does not apply to:
In case of valid complaints, return shipping costs are covered by HunBox after prior agreement.
The following payment methods are available:
Payment is made at the time of ordering.
Transactions are processed by Mollie, and HunBox does not store card details.
If a package is not collected, the cost of re-shipping will be charged to the customer.
Any additional costs caused by incorrect address details provided by the customer will be borne by the customer.
For questions regarding shipping or payments:
Email: support@hunbox.nl
