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🇬🇧 PRIVACY POLICY – HUNBOX.NL

Last updated: 9 September 2026.

1. Data Controller

Company name: FC Trade & Services / HunBox
Address: Neckerdijk 2f, 1441 GX Purmerend, The Netherlands
KVK number: 99674475
VAT number: NL005402964B79

Email: support@hunbox.nl
Phone: +31 686 424 037

HunBox webshop sells Hungarian food products, books and other goods online.

Data processing is carried out in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable Dutch laws.

The company is not required to appoint a Data Protection Officer (DPO).


2. What data we collect

We may process the following personal data:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details (products, date, amount)
  • Payment transaction data (we do not store card details)
  • IP address and technical data (collected automatically, partly via cookies)

3. Purpose of data processing

We use personal data for:

  • Processing and delivering orders
  • Handling payments
  • Accounting and legal obligations
  • Customer service and complaint handling
  • Website functionality and security
  • Fraud prevention
  • Service improvement
  • Marketing communication (only with prior consent)

4. Legal basis

Data processing is based on:

  • Contract performance (order processing, delivery)
  • Legal obligation (tax and accounting requirements)
  • Legitimate interest (security, fraud prevention, service improvement)
  • Consent (marketing and non-essential cookies)

When relying on legitimate interest, we ensure that your rights and freedoms are not overridden.


5. Data sharing and transfers

We do not sell personal data.

Data is shared only with trusted partners acting as data processors:

  • Payment providers: Mollie B.V., PayPal, Apple Pay, Google Pay
  • Shipping providers: PostNL or similar courier services
  • Webshop platform: Ecwid (Lightspeed group)
  • Accountant
  • Hosting and IT providers

Transfers outside the EEA

Some partners (e.g. Google, payment providers) may transfer data outside the EEA.

This is done using:

  • Standard Contractual Clauses (SCC)
  • or other GDPR-approved safeguards

6. Data retention

  • Order and invoice data: 7 years
  • Marketing data: until withdrawal of consent
  • Technical/analytics data: max. 26 months

7. Your rights

You have the right to:

  • access your personal data
  • correct inaccurate data
  • request deletion (if legally possible)
  • restrict processing
  • data portability
  • object to processing
  • withdraw consent at any time

Withdrawal does not affect prior lawful processing.

Complaint

You may file a complaint with:

Autoriteit Persoonsgegevens

https://autoriteitpersoonsgegevens.nl/


8. Cookies

HunBox uses cookies for:

  • essential functionality
  • statistics
  • marketing

Non-essential cookies are only used with your prior consent.

You can manage your cookie preferences at any time via the cookie banner.


9. Data security

We apply appropriate security measures:

  • SSL encryption
  • restricted access
  • password protection
  • regular backups

10. Marketing

Marketing messages are sent only with prior consent.

You can unsubscribe at any time via the link in emails or by contacting us.


11. Contact

For privacy-related requests:

Email: support@hunbox.nl


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